Privacy Policy

At On Site Service (24x7servicentersupport.info), operated by Trade Wire Media Solutions LLP, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our kitchen appliance repair services, including gas stove repair, hob service, cooktop repair, cooking range repair, and chimney servicing.

1. Information We Collect

We may collect personal information that you voluntarily provide when requesting a service, contacting us, or submitting inquiries through our website. This information may include your name, phone number, email address, address, and details related to your service request.

We may also collect certain non-personal information automatically, including IP address, browser type, device information, pages visited, and website usage data. This information helps us improve website functionality, security, and user experience.

2. How We Use Your Information

The information we collect may be used for the following purposes:

• To schedule, provide, and manage repair services.

• To communicate regarding appointments, inquiries, and service updates.

• To improve website performance and customer experience.

• To maintain website security and prevent unauthorized activities.

• To comply with legal obligations and regulatory requirements.

• To respond to customer support requests and feedback.

We use collected information solely for legitimate business purposes and do not use it in a manner inconsistent with this Privacy Policy.

3. Information Sharing and Disclosure

We do not sell, rent, or trade personal information to third parties.

Information may be shared with trusted service providers, technical partners, or contractors who assist us in operating our business and delivering services. Such parties are required to maintain confidentiality and use information only for authorized purposes.

We may also disclose information when required by law, legal process, government authorities, or when necessary to protect our legal rights, property, customers, or business operations.

4. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to maintain secure systems and industry-standard protection measures, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Users provide information at their own discretion.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, remember preferences, analyze website traffic, and enhance website functionality.

Users may control or disable cookies through their browser settings. However, disabling cookies may affect certain features and functionality of the website.

6. Third-Party Websites

Our website may contain links to third-party websites for informational or convenience purposes. We do not control or endorse the privacy practices, content, or security of such websites.

Users are encouraged to review the privacy policies of external websites before providing any personal information.

7. User Rights

Subject to applicable laws, users may have the right to:

• Request access to their personal information.

• Request correction of inaccurate information.

• Request deletion of personal data where legally permitted.

• Withdraw consent for certain data processing activities.

• Inquire about how their information is collected and used.

Requests regarding personal information may be submitted using the contact details provided below.

8. Changes to This Privacy Policy

We reserve the right to update, revise, or modify this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with the revised effective date.

Continued use of our website or services following any modifications constitutes acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Organization Name: Trade Wire Media Solutions LLP

Website: 24x7servicentersupport.info

Phone: 18001025470

Email: info@24x7servicentersupport.info

Address: Dwarka Mor, New Delhi – 110059, Delhi, India

10. Consent

By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. Your continued use of the website and services constitutes your consent to the collection, use, and processing of information as described herein.